Read our reviews

Google
5.0/5
13 Jul 2024
Google Inchcape Norwich BMW
Just purchased our new car and once again exceptional service by all - in particular Jake Howe and Noel Howes very personable and incredibly helpful
Google
5.0/5
10 Jul 2024
Google Inchcape Norwich BMW
A next day fix was completed by Inchcape, without any fuss when our reviewer found himself in a bit of bother 150 miles from home. Our reviewer travelled to Norwich on 28-May in an emergency, as his father was receiving intensive care at the Norfolk & Norwich Hospital. That evening, his car developed an unusual clanking noise and there was a concern, even when driving short distances. Unannounced early the next day and without a booking, our reviewer just turned up. The staff were able to jump on it immediately, and the fault was identified in ten minutes. Parts were ordered and his car fixed by lunchtime the next day. Nought to fix in 28 hours. That was spectacular customer service. What was more surprising, was our reviewer later found out that the person who did the 'meet and greet', at the desk on the way in, was the After Sales Manager. Many senior managers at car dealers are invisible and we find this very refreshing. Thanks to all the staff for going the extra mile. We are very happy to award 5 stars for this business, as it was a very happy experience all round and the cost seemed very reasonable.
Google
5.0/5
10 Jul 2024
Google Inchcape Norwich BMW
I am very pleased with my new BMW 1series. I want to thank Jake for making the process straight forward as possible. I felt fully informed each step of the process with no "hard sell" or pressure. He was very patient explaining all the options open to me. Collection went as planned. Very happy to recommend Inchscape - all staff are very friendly and approachable.
Google
5.0/5
8 Jul 2024
Google Inchcape Norwich BMW
Thank you to the sales team at BMW Inchcape Norwich, helping me with my M135i. Scott & Oli were amazing with helping me throughout my purchase. Would definitely recommend Scott to anybody wanting advice on a new purchase ⭐️
Google
3.0/5
7 Jul 2024
Google Inchcape Norwich BMW
Staff very good for selling the cars but lack of information when your car has to go in for anything. Not very good on following up on questions either by phone or in the garage.
Google
5.0/5
6 Jul 2024
Google Inchcape Norwich BMW
I recently had the pleasure of working with Gavin O’Grady at Inchcape BMW Norwich , and I wanted to share my excellent experience. Gavin was incredibly knowledgeable about the various models and took the time to explain all the features in detail. His friendly and patient demeanor made the entire process enjoyable. From the moment I walked into the dealership, Gavin greeted me warmly and listened carefully to my needs. He guided me through several test drives and answered all my questions without any pressure to make a quick decision. Thanks to Gavin’s expertise and dedication, I found the perfect car that fits my budget and needs. He also helped me secure a fantastic financing option. Even after the purchase, Gavin followed up to ensure I was satisfied with my new car and answered any additional questions I had. I highly recommend Gavin O’Grady at Inchcape BMW to anyone looking for a hassle-free and enjoyable car buying experience. His professionalism and customer-first attitude truly set him apart. 5 stars for exceptional service!
Google
5.0/5
5 Jul 2024
Google Inchcape Norwich BMW
Ive just picked up an i4 m50 from Inchcape(Norwich). Im delighted with the car and the whole process with Brendan was really easy! He couldn't have done anymore to help through the selection process. Top service👌
Google
5.0/5
3 Jul 2024
Google Inchcape Norwich BMW
BMW Norwich were outstanding from start to finish. Noel and Max were so helpful and attentive. I wouldn’t hesitate to recommend.
Google
5.0/5
2 Jul 2024
Google Inchcape Norwich BMW
Wow! Our experience at BMW Norwich was very enjoyable from the moment we arrived. Max engaged with us both effectively from the outset. Max has all the qualities you would wish of a sales executive, approachable and friendly, knowledgable and informative, courteous and professional. Max progressed the purchase process of our BMW X4 with care, efficiency and attention to detail. The entire purchasing experience with Max was exemplary. Highly recommended.
Google
5.0/5
2 Jul 2024
Google Inchcape Norwich BMW
I recently took my car for a recall replacement. The customer service I received by Kyle who assisted me was very good. Very accommodating to me, very friendly to my toddler and even gave him a toy car to keep him entertained whilst I was there. Called me before the planned time to tell me my car was ready to collect too. Would recommend to a friend/family member to visit dealership if they were thinking of purchasing a new car.

New and used car sales, servicing and MOTs




Welcome to Inchcape BMW Norwich located on Forest Way, Dereham Road, Costessey, Norwich in Norfolk.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a BMW test-drive, book a BMW service or MOT, value your current BMW or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £99, buy online and have it delivered to your doorstep.  

You can just sell your current BMW to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your BMW at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Inchcape BMW Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine BMW Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - BMW


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Trusted By Customers For Over 175 Years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used BMW, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used BMW cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Inchcape used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Inchcape' below for full details.

Discover more reasons to choose Inchcape below.



Inchcape Norwich BMW – over 100 staff offering excellent service

Whether it's a new BMW or an approved used vehicle, Inchcape Norwich BMW has a vehicle for you. Choose from a range of new models in our 16 car showroom or one of over 70 approved used vehicles, and you'll also get great financing options to choose from too. What's more, with our 23-bay workshop with all the latest technology, Inchcape Norwich BMW will have you back on the road in next to no time.

Approved BMW servicing at Inchcape Norwich BMW

Getting a car repaired can be quite a stressful experience for any driver, but with Inchcape Norwich BMW  being approved by BMW, and only using genuine BMW parts, you can relax safe in the knowledge that your vehicle will be well looked after by our highly skilled and meticulous team. Our workshop is well stocked to ensure vehicles have as little downtime as possible, but there's always the option of a courtesy car while yours is brought back to life.

How to find Inchcape Norwich BMW

Situated in the Costessey area of the city, Inchcape Norwich BMW is well placed for customers in Thetford, Attleborough, Wymondham, Dereham, Great Yarmouth, Lowestoft, Beccles and Bungay. Travelling north on the A47, head for the Norfolk showground. Inchcape Norwich BMW is on Forest Way, a right turn off Dereham Road.