Seamless service! I asked for a courtesy car, but required an automatic. They needed a little bit if notice but a mutually convenient date was soon arranged. I checked in ahead , online, swopped cars and got on with my busy day! Later, after sharing an inspection video showing my car’s progress in detail, they told me I could call , at a convenient moment later in the afternoon, to collect my newly serviced vehicle! Great job!👏🏻👍🏻

Attention to details of staff-Nicole was helpful. Technicians were able to figure out that it’s still ok to keep using my front tires, no need to change them immediately. That saved me some funds to use on other more urgent matters. Car cleaned up was an added value- all at no cost. Thank

Lovely showroom. However, I was sent to the wrong place as I was looking at used Cars and they only sell brand new vehicles because I didn't receive a confirmation email or message for my appointment I went to the incorrect location, NOT GOOD!

I had excellent service from Yugesh, who listened to what I wanted and found me a great car suited to my needs. He was very helpful and sorted out a good deal.

I loved the virtual video of my car service brilliant idea. I'm always happy with the service I receive of many many years now. Thankyou

Inviting, looked after. Kept me updated whilst i waited. Offered additional work and wasn't pressured into it. Thank you

For starters the good.... Jodie as always was FANTASTIC. She makes the whole Motability process so easy. She explains things really well and never makes me feel stupid regardless of the question I asked. She understands what I need and comes up with the best solution to meet those needs. She goes over fully the car with me, and gets me set up and happy, fully explaining everything. The fact she was there 3½ years ago when I got my last car and was still there this time was incredible. To me, she embodies Toyota. When I walk in usually I am greeted by the receptionist in a friendly and professional manner, I'm made to feel comfortable and am always offered a drink. This time I was greeted by a sullen young girl apparently called Victoria who looked like she wanted to be anywhere other than there. She told me where to sit, there was no smile and no drink offered etc. When Jodie was going over my car three staff members stood around reception having an EXTREMELY loud conversation for over SEVEN minutes, I was timing, about where they were going out that weekend, what time to be ready etc. They're having this conversation on Toyota time and I heard every single word of it, and I wasn't the only customer in the showroom, shows you Inchcape's professionalism. I thought it couldn't get any worse. At one point Victoria went wandering through the showroom, a young lad called something out of the office to which she turned around stuck her middle finger up and shouted f*ck off. IN THE MIDDLE OF THE SHOWROOM WITH CUSTOMERS AROUND!! If Jodie's not there in three years time when it comes to ordering my next car then I'll be going to Ron Brooks.

Whenever I visit Toyota Nottingham, the service from all the staff is very friendly in a natural way and not in a forced "I have been trained so must now act in this way".

We were there for car servicing. Excellent service.

Yugesh Was a great help and I am so happy with my car I initially didn't think I was going to get anything but I got such a great deal and such friendly customer service also!