Excellent customer service, knowledge and follow up after purchase. Highly recommend this showroom.

Great service from the sales team. Scarlet in particular made part exchanging my Honda Civic really easy and I’m really happy with my new car. Will definitely be coming back in three years to get an upgrade from scarlet.

Recently purchased a Lexus UX from Ryan, he provided a great service, very helpful and the service was very efficient. Car was a great price and £800 cheaper than the next similar model nationally.

Great experience. Sales were polite and professional. Would definitely recommend. Spoke to multiple gentlemen and a young lady from the sales team and they were all very helpful and informative.

Absolutely stunning selection of new and used vehicles to choose from! Brilliant service and always kept in the loop every step of the way! I have been a long time customer with MB Nottingham (over 20 years). I have not switched car brands in such a long time due to never having any real problems with Mercedes however recently I had been trying to arrange a test drive of one of their newer vehicles with the new 'Mercedes Me' interior (20 plate and newer) but after being messed around a few times over the phone whilst trying to arrange a viewing/test drive I was recommended to a friend of a friend over at Lexus Nottingham. Scarlet was a delight throughout the whole process of part-exchanging my older mercedes in for a newer Lexus and the whole process was over and completed within around 3-4 weeks (This was slightly longer due to issues with experian returning my credit report so I cant really fault lexus for this.) Upon arrival I was greeted and offered a hot beverage whilst I took a look at some of their vehicles. If finances and the Mrs had allowed; their would be no doubt that I would have requested her to source me an LFA but alas I decided to go for the much more sensible option of a UX250 Hybrid model with sport styling. I am quite an unpatient person so rather than putting myself down on the wait list for the 72 plate model I decided to go for an already available model which was down at anotjer lexus branch. Scarlet was brilliant throughout the whole process and kept me in the loop whenever the keys for the car had moved one step closer to being in my hands. Her knowledge of the vehicles astounded me as she was very well informed about the vehicles they sold.... which was absolutely wonderful as in the past whenever I have dealt with younger sales staff they tend to have to go back and forth between managers to get information but with this purchase, this was not the case. Keep up the good work Nottingham Lexus and once again... a special mention to Scarlet, for making the whole process a smooth one. P.s. i have added a few pictures of my new car and will definitely be back again soon for my daughters first car ❤️

Friendly, professional and knowledge staff with superb standards of cleanliness!

Extremely friendly staff, especially Scarlet who really took the time to help me out. The showroom was exemplary, I'd definitely recommend them for the honest and professional service.

Scarlet was very helpful made buying the car easy . And her coffee wasn't bad either 😂

Opted for Click & Collect for car to be serviced. No hassles. Car collected and dropped off in good time, earlier than expected. Video of checks was helpful. Happy customer.

I finally got my car today. Through the process I had a lovely guy, Ryan helping me and advising. I fee reassured that I will continue to receive care and support from his team